As of Tuesday 17 March 2020 at 12:00PM, following the recommendations of European governments to avoid all non-essential travel, we have suspended all BlaBlaBus lines in France and Europe. Given the situation, it is difficult for us to give you a precise date for the reopening of the lines, which is why we have preventively suspended sales until the end of April for the time being.
Our policy is to refund all passengers who will not be able to travel: they will automatically receive a voucher valid for 1 year or can request a refund by bank transfer if they prefer.
Regarding carpooling, we will not close the BlaBLaCar platform to allow passengers who absolutely need to travel to do so. Reservations for carpooling therefore remain possible. However, we clearly ask our members to travel only if absolutely necessary, according to the criteria established by the government, in order to protect themselves and others. Passengers who need to cancel their travel can do so free of charge.
We will get back to you about the bus sales reopening. In the meantime, please take care of yourself and your loved ones.